Data Deletion Policy
1. Our Retention Philosophy
Section 1.1A The Universal Approach
As an artificial intelligence research company Retina Labs Company believes that privacy is a fundamental human right. Data should only exist as long as it serves a clear purpose for you. We do not hoard user information. This policy outlines exactly how long we keep your data across all our platforms services and future products and the procedures we follow to ensure it is removed securely when no longer needed.
Section 1.2A Data Minimization
Our protocols ensure your data is removed securely across our entire infrastructure. By optimizing our research models to run efficiently between local environments and our secure cloud architectures we minimize the data that is permanently stored maintaining your privacy regardless of which specific product or tool you are using.
2. Local and Cloud Data Handling
Section 2.1A Local Storage and Hardware
For products that utilize local processing such as our physical devices or standalone software tools data generated is primarily stored locally and encrypted on your system. You retain full control to securely format or wipe this local data at any time from your system settings. Our embedded applications are kept light leveraging our secure cloud only when explicitly required.
Section 2.2A Cloud Synchronization
Any data you explicitly choose to synchronize with our cloud infrastructure is retained only as long as necessary to provide a seamless experience across your tools and platforms. If cloud backups or sync features are disabled or deleted by you the corresponding data is permanently purged from our active servers.
3. Account Inactivity Protocol
To maintain a clean and secure cloud environment we implement retention limits for inactive accounts. If an account remains inactive across all connected services and platforms for an extended period we initiate a notification and deletion process.
- Data Export: Before any deletion occurs we will attempt to package your synchronized cloud data and send a downloadable copy to your registered email.
- Permanent Removal: Once the data export window closes we permanently erase your information from our servers to protect your privacy and eliminate dormant data.
4. Voluntary Account Deletion
You have complete control over your digital footprint across all our platforms. If you wish to close your account wipe your synchronized backups and remove your profile from our systems you may do so at any time.
- Immediate Action: Upon receiving your verified request we will immediately schedule your account and associated data for purging.
- Total Wipe: This process removes your personal information authentication tokens synchronization keys and cloud history from our active databases. This action is completely irreversible.
5. Legal and Financial Exceptions
Section 5.1A Compliance Retention
While you have the absolute right to delete your profile please note that financial transaction records related to hardware purchases and digital subscriptions must be retained. We keep this specific data strictly as required by international tax laws and our banking partners to prevent fraud and ensure legal compliance.
6. How to Request Deletion
You can manage and delete your data directly from the settings within your account profile or specific product interfaces. To initiate a manual data deletion request or to inquire about your data across our operating platforms or digital tools contact our privacy team.
Submit privacy and deletion requests to: [email protected]
Frequently Asked Questions
Retina Labs Company is an artificial intelligence research organization dedicated to building the future of computing. We focus on developing intelligent systems that can see understand and act on the real world bridging the gap between human intention and digital action.
RetinaOS is our proprietary perception native operating system that powers our connected smart devices and secure cloud architectures. It provides the core intelligence layer that sees understands and acts on reality transforming computing from command based inputs to true context awareness.
Our unique approach combines cutting edge AI research with practical real world applications. We prioritize perception native systems that understand context and intent, rather than just processing commands. Our technologies are built with privacy and security at the core, ensuring users maintain complete control over their data.
Privacy is a fundamental human right and the core foundation of our engineering. We utilize secure lightweight processing local encryption and strict data minimization across all our platforms to ensure your personal information and operational data remain completely secure and strictly under your control.
While our primary focus is advancing artificial intelligence research we do build physical products and digital software to bring our innovations into the real world. You can check our research projects page for updates on active developments and available technologies.